FAQs

Why don't you give prices over the phone?

We want to make sure you get an accurate price, and sometimes that’s hard to do without a little research and figuring on our part. When you call us, we’ll ask you a bunch of questions that will help us plan and price a menu. Then we can fax, email or mail you a proposal. This doesn’t take long, and if you’re in a rush, we can get it done right away.

As well, if you’re shopping around, we encourage you to get a written quote from everyone so you can make a proper comparison.

We do have set pricing for our lunches and breakfasts, since these menus are generally standard. See these menu pages for details.

Can you e-mail quotes?

Yes! Your quote will arrive attached to an e-mail as a pdf file. You’ll need to use Adobe Acrobat to open it. If you don’t have Adobe Acrobat, download it here for free.

What's corkage?

In the catering business, corkage refers to the supplies necessary to run a bar. Different companies define this in different ways. Corkage could include glassware, bar tools, mix or all of the above. At A Cappella, we supply these things, but we don’t charge an all-in-one corkage fee.

Do you have a minimum number of people that you cater for?

We require ten or more guests for orders featuring hot food. We can suggest other options if you’ve got a smaller guest list.

How do you keep the food hot on the way to our function?

The food leaves our shop with just enough time to get to your function and set up for your event. It’s put in stainless steel dishes, covered with foil, and shipped in thermal containers which are air-tight and will keep things hot for hours. At the function, it is transferred to chafing dishes or heat lamps.

Do you have special pricing for kids?

For buffet banquets, we offer special pricing on meals for kids. Rentals are priced the same. Children under five eat for free and kids 6 to 11 are charged half the menu price.

Can you accommodate allergies or other special dietary needs?

Yes. We need to know ahead of time so we can plan properly. Please be as specific as you can. See our Gluten Free menu for ideas for feeding guests with this common dietary issue.

What's the biggest event you've catered?

We regularly cater for 200 to 300 people, but we can feed as many people as you can gather in one place! Some large events we’ve catered include:

  • the 2011 Alberta 55 Plus Winter Games (more than 11,000 meals served over four days to participants, volunteers and VIPs)
  • Mark Messier’s jersey retirement gala at the Winspear (more than 2,000 guests);
  • the Prime Minister’s Barbeque (more than 2,500 guests);
  • the grand opening of the Engineering Teaching and Learning Facility
    at the U of A (1,000 guests);
  • TELUS pancake breakfasts annually (3,500);
  • Canadian Cancer Society Relay for Life (5,400 meals over 12 hours);
  • TELUS Plaza Grand Opening (more than 4,000);
  • The President’s Barbeque for the University of Alberta’s non-academic
    staff; and
  • the Granddaddy of them all, the Calgary Stampede (at Cowboys Dance Hall) where every year we feed more than 14,000 people over seven days.

Can we supply alcohol for our party?

Yes. We recommend this- it’s economical for you to supply alcohol and mix. You need to comply with the liquor laws, which may mean purchasing a permit (available from liquor merchants). That said, if you’d prefer we handle the supply, we’d be happy to. We would charge you based on consumption.

How do we book our event once we've decided on the details?

We take phone, internet and email orders for smaller jobs (lunches, breakfasts) and for those that happen on short notice. For others, we’ll supply you a quote (see Quote Request) and once we’ve nailed down the details with you, we’ll send you out a confirmation statement. This is a guarantee we will cater for you. You don’t need to know your final numbers- those can be settled closer to the date.

What forms of payment do you accept?

Cash, cheque, Mastercard, Visa or American Express. Sorry, we are not set up for debit.

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