Frequently Asked Questions

We want to make sure you get an accurate price, and sometimes that’s hard to do without a little research and figuring on our part. When you call us, we’ll ask you some questions that will help us plan and price a menu. Then we can fax, email or mail you a proposal. This doesn’t take long, and if you’re in a rush, we can get it done right away.

As well, if you’re shopping around, we encourage you to get a written quote from everyone so you can make a proper comparison.

We do have set pricing for our lunches and breakfasts, since these menus are generally standard. See these menu pages for details.

We require ten or more guests for orders featuring hot food. Cold menus require four or more guests.

We can suggest other options if you’ve got a smaller guest list and would like something hot.

Yes. All dietary menus are listed under SPECIALTY MENUS. Final details for dietary requests are due with final guest count.

If a specific need is required, we will accommodate. Please note: A Cappella is NOT an allergen-free facility.

Orders leave our kitchen a maximum of 1 1/2 hours before your function for set up for each event in stainless steel dishes, covered with foil, and in air-tight thermal containers to keep food items at the optimal serving temperature for hours.

If a buffet is set up at your event, the food is then transferred to chafing dishes, heat lamps or steam tables to be held at optimal temperatures.

No. Clients may supply their own alcohol but serving will require purchasing an event permit at liquor merchants.

If you wish for our staff to serve/bartend, there will be additional fees charged for corkage and staffing.

Corkage refers to the supplies necessary to run a bar. This could include glassware, bar tools, mix or all of the above.

Lunch, breakfast, smaller orders and last-minute rush orders may be arranged via phone, email and online.)

For larger orders and events, fill out a Quote Request and we will follow up with a phone call. Once the order details have been determined, our event specialists will send a confirmation statement.

This is a guarantee and confirmation of the order. We will require the final guest count 48 hours prior to your event.

Cash, Certified Cheque, Mastercard, Visa, American Express or e-Transfers are accepted. We are unable to process debit transactions.